... improving your business
© Serene Consulting Ltd 2007-2009 9 Christine Close GU12 6QL Registered in
England no. 5940598
Email: kevinbalchin@sereneconsulting.co.uk
Serene consulting limited
Some of the statements made about Serene consultants:
“As Project Manager of a Social Care Project, I needed to challenge the current
business processes and ensure that staff took ownership of the new ways of working.
[The Serene consultant] completed the process mapping, both current and future,
to a very high standard, challenging staff with good humour and ensuring we stayed
to task. One participant commented particularly that [the Serene consultant] had
managed to make a 'dry' subject very interesting and enabled them to reach a concensus.
The outcome was a new process which genuinely reflected the shift in culture and
was understood by all.”
Penny Jeffcoat, Director, Learning for Change
“A highly effective project manager who places great value on people: able to motivate
and empower individuals to significantly improve performance..able to work at the
strategic level without losing sight of what will work in practice given the constraints
organisations face…both realistic and challenging and focuses on solutions that will
make a real difference…operates with the highest integrity”
Sarah Putley, Head of Learning & Development, Ofsted
We are proud of our ability to address any situation and identify the issues and
improvements needed; we are proud, too, of our ability to communicate these in plain
English.
